Hard of Hearing Services

DHHS Specialist Program

Hearing Loss Resource Specialists (HLRS) Hearing Loss Resource Specialists (HLRS) provide services to persons with hearing loss, including those who are recently deafened. The Specialists identify solutions based on the needs of the individual and their family and strive to improve quality of life for these persons by providing essential training and information. Training may include: information on communication strategies, assistive technology, hearing loss awareness, cochlear implants and hearing aids. Assistance locating resources in the community and individual assessment of workplace, educational or community challenges are also provided.



Region I - Panhandle

Hearing Loss Resource Specialists (HLRS)

Edith Tillery (Panhandle / South Plains)

LIFE/RUN Center
8240 Boston Ave.
Lubbock, Texas 79423
806-796-3910 - Office
806-796-3908 - Fax
866-457-7801 - Toll Free
HLRS1a@dars.state.tx.us




Region II - Big Country / Red River

Hearing Loss Resource Specialists (HLRS)

Jim Wise (Big Country / Red River)

Deaf Action Center
807 8th street, ste 902
Wichita Falls, Texas 76301
940-386-9163 - Office
866-928-2854 - Toll Free
940-228-5873 - Fax
hlrs2a@dars.state.tx.us




Region III - Greater Metroplex

Hearing Loss Resource Specialists (HLRS)

Esther Kelly (Greater Metroplex)

Deaf Action Center
3115 Crestview Drive
Dallas, Texas 75235
214-521-0407 - Office
214-521-3658 - Fax
866-685-0407 - Toll Free
214-952-7411 - Cell
HLRS3a@dars.state.tx.us


Hearing Loss Resource Specialists (HLRS)

Brenda Shepherd (Greater Metroplex)

Deaf Action Center
6320 Southwest Blvd, Suite 104
Fort Worth, Texas 76109
817-546-7330 - Office
817-386-3117 - Fax
817-879-2889 - Cell/Text
HLRS3b@dars.state.tx.us




Region IV - Piney Woods

Hearing Loss Resource Specialists (HLRS)

Michael Wilcox (Piney Woods / Northeast)

East Texas Center for Independent Living
4713 Troup Highway
Tyler, Texas 75703
903-581-7542 - Office
877-581-7542 - Toll Free
903-581-8289 - Fax
HLRS4a@dars.state.tx.us




Region V - Golden Triangle / Southeast

Hearing Loss Resource Specialists (HLRS)

Sandi Saulsbury (Golden Triangle / Southeast)

Communication Axess Ability Group
350 Pine Street, Suite 208
Beaumont, Texas 77701
409-835-5513 - Office
409-835-7425 - Fax
866-772-3256 - Toll Free
HLRS5a@dars.state.tx.us




Region VI - Houston / Gulf Coast

Hearing Loss Resource Specialists (HLRS)

Teri Wathen (Greater Houston / Gulf Coast)

Communication Axess Ability Group
1445 North Loop West, Ste 910
Houston, Texas 77008
713-807-1176 - Office
713-807-1238 - Fax
866-353-7268 - Toll Free
HLRS6a@dars.state.tx.us


Hearing Loss Resource Specialists (HLRS)

Rachel Lowenstein (Greater Houston / Gulf Coast)

Communication Axess Ability Group
1445 North Loop West
Houston, TX 77008
713-807-1176 - Office
713-807-1238 - Fax
866-353-7268 - Toll Free
HLRS6b@dars.state.tx.us




Region VII - Hill Country / Brazos Valley

Hearing Loss Resource Specialists (HLRS)

(Hill Country / Brazos Valley / Central)

Communication Axess Ability Group
1016 La Posada Dr, Suite 142
Austin, TX 78752
512 813 6487 - Voice
512 420 0102 - FAX
HLRS7a@dars.state.tx.us




Region VIII - South Central

Hearing Loss Resource Specialists (HLRS)

Sara Filippone (South Central)

Communication Axess Ability Group
be 7400 Blanco Road, Suite 262
San Antonio , TX 78216
210-525-0412 - Voice
210-525-0416 - Fax
210-802-0911 - VP
HLRS8a@dars.state.tx.us




Region IX - Permian Basin

Hearing Loss Resource Specialists (HLRS)

Linda Belk (Permian Basin / West)

Communication Axess Ability Group
4305 North Garfield, Ste 212
Midland, Texas 79705
432-686-7660 - Office
432-686-8004 - Fax
877-686-7660 - Toll Free
HLRS9a@dars.state.tx.us




Region X - Upper Rio Grande

Hearing Loss Resource Specialists (HLRS)

Rebecca Hernandez (El Paso)

Volar Independent Living Center
1220 Golden Key Circle
El Paso, Texas 79925
915-591-0800 - Office
915-591-3506 - Fax
HLRS10a@dars.state.tx.us




Region XI - Lower Rio Grande

Hearing Loss Resource Specialists (HLRS)

Thomas Burnside (Lower Rio Grande / Gulf Coast)

The Deaf and Hard of Hearing Center
5151 McArdle Road
Corpus Christi, Texas 78411
361-993-1154 - Office
361-993-4271 - Fax
866-993-1154 - Toll Free
HLRS11A@dars.state.tx.us


Hearing Loss Resource Specialists (HLRS)

Cristina Munoz (Lower Rio Grande / Gulf Coast)

Communication Axess Ability Group
135 Paseo del Prado, Suite 33
Edinburg, TX 78539
956-618-3001 - Voice
956-618-0501 - Fax
866-618-3323 - Toll Free
956-330-3848 - Cell
HLRS11b@dars.state.tx.us