How to File a Complaint

Contact Early Childhood Intervention Services (ECI) when you need clarification of:

  • state and federal policies and rules
  • arrangement for due process hearings
  • complaint investigations
  • mediations related to services for children with developmental delays

For information on submitting a formal complaint, follow the procedures outlined in the ECI handbook or call 1-800-628-5115 or email DARS.Inquiries@dars.state.tx.us

4900 North Lamar Blvd.
Austin, Texas 78751
(512) 424-6754
DARS Inquiries Line: 1-800-628-5115
TDD/TTY: 1-866-581-9328