Early Childhood Intervention (ECI) Materials Ordering Systems
The ECI online materials ordering systems are designed to be a one-stop inquiry and order entry point for anyone interested in obtaining ECI informational and educational materials. These materials are at no charge to you.
There are two ordering systems, one specifically for ECI Contractors/Programs and one for the Public. Both systems will require a User ID and Password.
To review ECI publications prior to placing an order visit the ECI Publications page. There are PDFs and HTML files for easy review of the information found in each publication.
Note: To return to the ECI website from the Ordering Site click on the ECI logo at the top of the page and you will return to ECI’s home page.
Setting up your account
- Click on Public Ordering System at the top of this page. You will be redirected to our online ordering site.
- Click Place/Track Order
- Click Create Account (under New User)
- Complete the New account form. Remember that your User ID and password are case sensitive. Keep this information in a safe place. ECI does not have access to this information and cannot retrieve this information for you.
Placing your Order
Once you have set up your account you are ready to place your order. Click “Place Order” in top menu. A list of ECI publications and materials are displayed. Simply enter the quantity and “Add to Cart.” Once you have completed your order, go to “checkout” to verify your order and finalize the order. You will be given a confirmation number which is important for you to keep for tracking purposes. Contact the ECI State Office at 512-424-6798 or e-mail: email@example.com if you have questions regarding this ordering system.
On-Line Order Entry
- All ECI programs/contractors are required to place their orders through the online materials ordering system.
- The public may continue to fax and email orders using the following Public Order Form. This order form is accessible.
You will receive two email notifications following placement of your order:
- An email notification that your order has been received referencing your tracking number
- An email notification that your order has been shipped.
You will be able to track the status (committed, shipped and delivered) of your orders through the FedEx tracking system. Note your confirmation number when placing your order as you will need to use this number in the tracking system.
Changing or Canceling an Order
Once the order has been confirmed and a tracking number issued, the order cannot be changed or cancelled via the electronic ordering system. The only way a change or cancellation can be submitted is through the state office, by calling 512-424-6798 or emailing firstname.lastname@example.org as quickly as possible. The state office cannot guarantee that your order can be changed or cancelled as the process begins immediately upon receipt of your order. You will have an opportunity to verify your order before placing it.
The system has a search engine that will enable you to find specific materials by name or number (For example ECI-01 or How’s Your Baby?). It can also group materials by language. For instance, if you wish to place an order for materials that have been translated into Spanish, search “Spanish” and all our materials in Spanish will be listed.
The Public Order Form is accessible. The link to this form is below. Once you complete the form, fax it to 512-424-6799. You may also call your order in to 512-424-6798, or email it to email@example.com.
I have a visual impairment. Is there an accessible resource that I can use to order materials?
Answer: Yes. The Public Order Form is accessible. Simply click the link, print it out, fill it out, and fax it to ECI at 512-424-6799.
I have forgotten my password. What do I do?
Answer: There is a link, “Forgot your Password?” to the right of the box where you normally enter your password. Click on the link. Enter your User ID as requested. You will then receive an email with your User ID and password. If you do not receive an email a few minutes, contact the state office at 512-424-6798 or email firstname.lastname@example.org.